Return and Exchange Policy

We take great pride in the products and services we offer. If you are not satisfied with any product or service purchased directly from our website, return it to us within 30 days of purchase.

If you believe your package was damaged in shipping, contact us through orders@energylift.ca within 5 days of delivery and we will work with you to resolve the issue.

For a full refund or exchange of merchandise:

  • Products must be in new condition, un-used and in their original packaging
  • Shipping charges are non-refundable

To Return or Exchange Your Order of a Physical Item

  • Return within 30 days of purchase
  •    Extended Holiday Return Period through January 15th
  • Email orders@energylift.ca with your order number and advice of return or exchange request
  • Include a copy of the packing slip, the new, un-used merchandise in its original packaging to the address provided on the shipping label
  • When returning items by mail, request a tracking number

Your credit card will be refunded the amount of your purchase, less shipping and handling, within 14 business days of receipt of your return.

Refunds for Seminars and Online Programs

Payments for in-person seminars are refundable up to 5 days prior to the event.

Payments for online programs are non-refundable. If you are not satisfied with the program, contact us for an exchange to another product or service.

Email orders@energylift.ca with your order number and advice of refund/exchange.

Energy Lift > Return Policy


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